One frequent presentation to the psychiatric ER is aggression in an elderly patient. Usually, a nursing home gets tired of dealing with a demented patient, and somehow they are able to send them to psychiatry. Usually there is an allegation of "aggression" or some such. More likely, they just think our social workers can work miracles and find another nursing home overnight.
Lucky for them, there is a psych ER in this county. Imagine your elderly loved one being sent by EMS to a unit where half the patients are depressed, manic, or psychotic, and the other half high on cocaine or meth.
A recent incident was especially troubling, though not entirely uncommon. First, I will try to capture the phone call between the Nursing Home (NH) and social worker (SW).
NH: Do you guys treat aggressive nursing home patients?
SW: Yes.
NH: Can you adjust their meds so they don't hurt our staff?
SW: Yes.
NH: We have an 80-year old female with dementia that is "being aggressive". We'd like to send her there.
SW: OK.
NH: By the way, her son wants her placed in another nursing home. Can you assist with that?
SW: Uh, no. If that's really why you want her to come here, then no, we can't accept this patient.
NH: Okay, Bye.
Whaddya know, 5 minutes later the patient shows up with EMS. Of course, the NH had loaded her up and called for administrative approval while she was in transit. This was a classic dump at 4:30 on Friday afternoon. This means the patient gets to stay all weekend, because there is no social worker on weekends.
When the patient arrived, her condition was terrible. The nurse who triaged her had tears in her eyes. I knew something was up, so I went to see her immediately. Elderly, well dressed lady in a wheelchair, pleasant, but demented. The medial (inside) part of both elbows had ulcers from where they rested on the wheelchair arms. There's no way she's "being aggressive"- she couldn't even lift her arms off the wheelchair armrests! Her toes were stuck together, it had been so long since she was given a bath. There were pieces of gauze on some open wounds on her shins, but the gauze had been there so long that the scabs had enmeshed the gauze and you couldn't pull it off without causing severe bleeding.
The patient was admitted to the medical floor for treatment of multiple metabolic problems as well as those listed above. The NH was reported to the appropriate authorities.
I didn't tell this story to gross anybody out. I've been struggling with this for a few weeks. However, I realized there are 2 important reasons for this post. First, before you place a loved one in a nursing home, check the place out. Visit, get references, do all you can to investigate.
The second reason is, while we do tell funny stories on our blog, our intent is also to give some insight into healthcare in this country as well as into the lives of doctors. Some people have left comments below, ridiculing psychiatrists and ER. The thing is, the funny stories are easy to share and make this lifestyle easier to bear. For every story I share that involves a funny moment, I have ten stories that I could share about the pain that I experience along with my patients and their families. And I love all of them.
Psych doc